Information We Collect

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details to process transactions. This information is securely processed by our payment gateway providers.
• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies: We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

How We Use Your Information

• To Provide Services: We use your information to fulfill orders, process payments, and provide customer support.
• To Improve Our Website: We analyze usage data to improve the functionality and performance of our website.
• To Communicate with You: We may use your contact information to send you updates, promotional offers, and newsletters. You can opt out of these communications at any time.
• To Ensure Security: We use your information to protect against fraud, unauthorized transactions, and other security issues.

How We Protect Your Information

• Data Security: We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure servers.
• Third-Party Services: We may use third-party service providers to assist us in operating our website and conducting our business. These providers are required to keep your information confidential and secure.

Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@qenaa.com